Grievance Redressal Policy

Shreejeet Wealth is committed to providing the highest standards of service to its clients. Client satisfaction is at the core of everything we do. This Grievance Redressal Policy outlines the process for addressing and resolving client concerns in a fair, transparent, and timely manner.


1. Our Commitment

We aim to address all client grievances promptly and efficiently while maintaining professionalism, confidentiality, and regulatory compliance at all times.


2. How to Raise a Grievance

Clients may raise grievances related to, but not limited to:

  • Service quality issues
  • Delays in processing
  • Communication gaps
  • Operational concerns
  • Any dissatisfaction arising from our services

3. Contact Details

Grievances can be submitted through the following official channels:

  • Email: info@shreejeetwealth.com | support@shreejeetwealth.com
  • Phone: 9024219029, 8302919029

Please mention your name, contact details, and a brief description of the issue to help us resolve the matter faster.


4. Resolution Timeline

  • All grievances will be acknowledged within 3 working days
  • Every effort will be made to resolve grievances within 15 working days

5. Escalation Mechanism

If the client is not satisfied with the resolution provided by Shreejeet Wealth, the grievance may be escalated to the concerned Mutual Fund House, AMFI, or SEBI, as applicable.


6. Record Maintenance

All grievances received and their resolutions are documented and reviewed periodically to ensure continuous improvement in service quality.


7. Continuous Improvement

Client feedback and grievances help us improve our internal processes, strengthen transparency, and deliver a better investor experience.


8. Regulatory Disclaimer

Shreejeet Wealth is an AMFI Registered Mutual Fund Distributor. Investors may also register their complaints with the respective Mutual Fund House or through SEBI’s SCORES platform, wherever applicable.